Frequently Asked Questions

What is FoCo CloCo?

FocoCloco is an online platform offering curated bags of gently used kids’ clothes. We carefully select and package high-quality, pre-loved clothing items for children.

Can I customize the clothing bags?

At the moment, our bags are pre-curated based on size and gender. However, we’re always open to feedback and suggestions from our customers.

How Does FoCo CloCo work?

Simply browse our website to get to know more about us, then take the Style Quiz to choose the size and gender of the clothing bag you need. We’ll deliver a curated selection of gently used kids’ clothes right to your doorstep!

What brands can I expect to find in the boxes?

Our inventory includes a variety of popular kids’ clothing brands known for their durability and style.

Are the clothes clean and in good condition?

Yes, we ensure that all items in our bags are thoroughly cleaned and inspected for quality before they are packaged and shipped to you.

What if I'm not satisfied with my purchase?

Customer satisfaction is our top priority. If you’re not happy with your order for any reason, please contact us, and we’ll do our best to make it right.

What sizes do you offer?

We offer a range of sizes to accommodate children of different ages, from 0-12. Please indicate your child’s sizes on the Style Quiz.

Do you offer returns or exchanges?

Yes, we accept returns and exchanges within a specified timeframe. Please refer to our return policy for more information.

How often do you restock your inventory?

We regularly update our inventory with new arrivals, so be sure to check back frequently for the latest additions.

Do you offer gift options or subscriptions?

Currently, we do not offer gift options or subscriptions, but it’s something we’re exploring for the future. Stay tuned for updates! 

If you have any further questions or concerns, please feel free to reach out to us through our website contact page or email us at We are here to assist you!